Terms and Conditions
Last Updated: 8th November 2024
Introduction
These Terms and Conditions (“Terms”) constitute a binding agreement between Mash-Al Property (referred to as “we,” “us,” “our,” or “the Company”) and each individual or entity accessing or utilizing our services (“User” or “you”). By accessing our website or engaging in any services provided by Mash-Al Property, you confirm your understanding, acceptance, and agreement to abide by these Terms. If you do not agree to any part of these Terms, you are advised to discontinue use of our platform immediately.
1. Scope of Services
Mash-Al Property operates a digital platform that facilitates real estate transactions, providing a marketplace for the listing, buying, selling, and renting of properties, layouts, and homes. The services provided are subject to these Terms, and we reserve the right to modify, suspend, or discontinue any part of our services without notice or liability.
2. User Registration and Account Responsibilities
- Account Creation: To access certain features and functionalities of the Mash-Al Property platform, Users are required to create an account by providing accurate, complete, and current information. Failure to furnish accurate information constitutes a breach of these Terms and may result in suspension or termination of your account.
- Account Confidentiality: Users are solely responsible for maintaining the confidentiality of their account credentials. Any actions or activities under your account shall be deemed to have been conducted by you, and Mash-Al Property shall not be liable for any unauthorized access arising from your failure to secure your account credentials.
- Account Termination and Deletion: Users may, at their discretion, terminate their account by requesting deletion through the platform. Upon account deletion, all personal information associated with the account will be permanently erased, subject to any legal obligations requiring retention.
3. User Obligations and Conduct
By using Mash-Al Property, Users agree to adhere to the following conduct standards:
- Lawful Use: Users agree to use the platform solely for lawful purposes and in compliance with all applicable laws and regulations.
- Prohibited Activities: Users shall not engage in activities that infringe upon the rights of others, introduce malicious software, exploit security vulnerabilities, or otherwise disrupt the platform’s functionality. Violations may result in legal action and/or suspension of access.
4. Intellectual Property Rights
- Ownership of Content: All trademarks, service marks, logos, and other proprietary content displayed on the Mash-Al Property platform, including but not limited to text, graphics, and software, are the exclusive property of the Company and are protected under intellectual property laws. Unauthorized use of any such materials is strictly prohibited.
- User-Generated Content: By uploading or submitting any content, including property images, Users grant Mash-Al Property a perpetual, non-exclusive, royalty-free license to use, display, and distribute the content on our platform. All uploaded images shall bear a Mash-Al Property watermark to maintain authenticity and brand consistency.
5. Third-Party Links and External Services
The Mash-Al Property platform may contain links to third-party websites or services. Such links are provided solely for User convenience, and Mash-Al Property assumes no responsibility for the content, privacy policies, or practices of these external sites. Users accessing third-party services do so at their own risk and agree that Mash-Al Property shall not be liable for any damages arising from third-party content.
6. Payment Terms, Fees, and Refunds
- Service Fees: Certain features or services on Mash-Al Property may require payment. Users agree to pay any fees associated with these services as outlined on the platform. All payments shall be final and non-refundable unless otherwise stated or as required by law.
- Refund Policy: Refunds, if applicable, shall be issued at the sole discretion of Mash-Al Property and only in exceptional circumstances. Users seeking refunds must contact support@mash-alproperty.com within 30 days of the transaction, providing detailed justification for the request.
7. Disclaimers and Limitation of Liability
- No Warranty: Mash-Al Property provides its services “as-is” and “as available” without any warranty of any kind, whether express or implied. We disclaim any warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Limitation of Liability: Under no circumstances shall Mash-Al Property be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our platform, including but not limited to loss of revenue, data, or business opportunities. This limitation applies to all claims, regardless of the legal theory, whether in contract, tort, or otherwise, and even if Mash-Al Property has been advised of the possibility of such damages.
8. User Content and Indemnification
- User Responsibility for Content: Users are solely responsible for the content they upload, share, or otherwise make available on the platform. Users represent and warrant that they have all rights and permissions necessary to use and share such content and that such content does not infringe upon third-party rights.
- Indemnification: Users agree to indemnify, defend, and hold harmless Mash-Al Property, its officers, directors, employees, and affiliates from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising from or related to their use of the platform, violation of these Terms, or infringement of any third-party rights.
9. Modifications to Terms and Conditions
Mash-Al Property reserves the right to amend or modify these Terms at its sole discretion. Any modifications will be effective immediately upon posting to the platform, and Users are encouraged to review the Terms periodically. Continued use of the platform following the posting of changes signifies acceptance of the modified Terms.
10. Governing Law and Dispute Resolution
- Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of laws principles.
- Arbitration Agreement: Any disputes arising from or in connection with these Terms shall be resolved through binding arbitration, conducted in accordance with the rules of the [Arbitration Organization] in [Location]. Users hereby waive the right to a jury trial or to participate in a class action.
- Severability: If any provision of these Terms is found to be unenforceable, all remaining provisions shall remain in full force and effect.
11. Contact Information
For questions, inquiries, or concerns regarding these Terms and Conditions or to report violations, please contact us at support@mash-alproperty.com. We will endeavor to respond to all inquiries within a reasonable timeframe.
