Privacy Policy

Privacy Policy

Last Updated: 8th November 2024

Introduction

Mash-Al Property (hereinafter “we,” “us,” “our,” or “the Company”) values the privacy and data protection rights of all individuals who interact with our platform. This Privacy Policy is intended to communicate, in comprehensive detail, the practices governing the collection, processing, retention, and safeguarding of personal data. By accessing or utilizing our services, you (“User”) signify your acceptance of and agreement with the terms articulated herein.

1. Scope of Information Collection

Mash-Al Property shall collect only the essential information requisite for the facilitation of a convenient, efficient, and customized user experience. The categories of personal data we collect are enumerated as follows:

• Mandatory Information: Information indispensable to account setup and operational functionality, specifically including the User’s name, email address, and contact telephone number.
• Optional Information: At the User's discretion, certain additional data may be furnished to facilitate further personalization and enhancement of services. This information includes, but is not limited to, physical address, profile photograph, and supplementary details the User elects to provide. Such data is non-essential to account creation and is therefore optional.

2. Purpose and Usage of Collected Information

Mash-Al Property utilizes personal data solely for the purposes delineated within this Privacy Policy and only to the extent required for legitimate business objectives. The uses of collected information are specified as follows:

• Operational Convenience: The provision of user information facilitates the smooth operation of the platform, allowing for effective management of transactions, seamless communication, and efficient processing of property listings.
• Customized User Experience: Optional data provided by the User serves to refine and personalize the content and recommendations delivered by the platform, aligning with individual preferences and interests to create a tailored experience.

3. User Autonomy, Data Deletion, and Rights of Erasure

Mash-Al Property is committed to respecting the User’s autonomy and control over their personal data. In recognition of this right:

• Account Deletion and Data Erasure: Users possess the unequivocal right to request the deletion of their account at any time. Upon such a request, all personal information associated with the account will be expunged from our records in real time, ensuring comprehensive and irreversible data removal. This deletion encompasses all instances of the User’s data within our systems, except where retention is mandated by legal obligations.

4. Security Measures and Safeguarding Protocols

The Company has instituted rigorous security mechanisms to uphold the confidentiality, integrity, and availability of all personal data under its purview. Such mechanisms encompass both physical and digital protections, as well as operational procedures, to prevent unauthorized access, alteration, disclosure, or destruction of personal information:

• Encryption of Data: All data collected and stored by Mash-Al Property is encrypted utilizing advanced encryption technologies. This measure ensures that all personal information is rendered inaccessible to unauthorized entities during both storage and transmission.
• Controlled Access and Confidentiality Protocols: Access to personal data is restricted strictly to employees and service providers who require such information to fulfill their duties. All personnel with access privileges are bound by confidentiality obligations and are vetted according to stringent security standards.

5. Policy Modifications and Amendments

Mash-Al Property reserves the unilateral right to modify or amend this Privacy Policy at its discretion to reflect operational changes, evolving legal standards, or regulatory compliance requirements. In the event of significant amendments, Users shall be duly notified via prominent announcements on our website or by direct email communication. Continued use of our services following such notifications shall constitute acceptance of the updated Privacy Policy.

6. User Consent and Data Retention Policy

By accessing or utilizing our services, Users hereby provide explicit and informed consent for the collection, processing, and retention of personal information in accordance with the terms of this Privacy Policy. Mash-Al Property shall retain personal data solely for the duration necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by applicable law. Upon the lapse of the requisite retention period, all personal data shall be securely destroyed or anonymized in compliance with industry best practices.

7. Disclosure of Data to Third Parties

Mash-Al Property does not engage in the sale, unauthorized transfer, or exchange of personal data with third parties. Disclosure of personal data to third-party service providers shall occur only under the following conditions:

• Necessity of Service Provision: Where third-party providers are integral to the platform’s functionality, including but not limited to hosting services, analytics providers, and payment processors. Such third parties are contractually obligated to uphold confidentiality and security measures aligned with this policy.
• Legal Compliance: Where disclosure is mandated by law, regulatory requirements, or court order, Mash-Al Property shall comply with such directives following a stringent review to ensure legal validity.

8. Data Privacy Inquiries and Contact Information

For inquiries, clarifications, or complaints regarding this Privacy Policy or the manner in which personal data is handled, Users are encouraged to contact us through support@mash-alproperty.com. Mash-Al Property shall undertake reasonable efforts to address and resolve any concerns regarding data privacy.